Onboarding done before the first session.
The moment a client books, Mediyn sends a complete intake packet — forms, consents, insurance, and a Good Faith Estimate. They finish it on their phone, sign digitally, and their record fills itself in. No printer. No clipboard. No first-session paperwork.
Included on every plan · set up in minutes · works on any phone
Sent the moment they book.
The instant a client confirms a booking, Mediyn assigns the right packet and sends it — demographics, insurance, clinical history, and every consent bundled into one flow they finish on their phone. You don’t chase anyone or hand a clipboard across the desk; you watch each item turn green on the dashboard as it’s completed. By the time the first session starts, the paperwork is already done, filed, and in the chart.
Your forms, your fields.
Build a packet once and reuse it everywhere. Start from a Mediyn template or clone your own, add or remove fields, and assign different packets by session type or modality — a couples intake shouldn’t look like a solo new-client intake, and now it doesn’t have to. Every answer a client gives maps directly onto their chart, so the data you collect is the data you actually work from — never re-keyed off a PDF.
Signed, timestamped, defensible.
Consent here isn’t one blanket signature. Treatment, telehealth, and financial policy are tracked as separate, named consents — each captured with a timestamp, device identifier, and IP, the details that make a signature hold up if it’s ever questioned. When a client withdraws a consent, Mediyn records the change and runs the withdrawal through cleanly, so the chart always reflects exactly what they’ve agreed to right now, not what they signed a year ago.
Snap the card. We read it.
Asking clients to type a member ID off a tiny card is how bad data gets into billing. Instead, they photograph the front of the card and Mediyn’s OCR reads the payer, member ID, and group for them. Your staff confirms the extraction with a single tap rather than keying it in, and the verified details flow straight into an eligibility check — so you know what’s covered before the client ever sits down.
No Surprises Act, handled.
The No Surprises Act requires a Good Faith Estimate for self-pay clients — and Mediyn generates a compliant one automatically, with the federal rights notice attached, then delivers it through the portal for digital acknowledgment. You keep timestamped proof that it was sent and seen; the client keeps a downloadable PDF. No printing, no certified mail, no scrambling to show you complied if anyone ever asks.
Walk in already knowing the story.
Presenting concerns, history, current medications, and risk screens arrive structured and dated — not as a blurry PDF you decode minutes before the session. Mediyn organizes the clinical intake directly into the chart and surfaces anything that needs a closer look, like a positive risk item, so it isn’t buried in paragraph three. You start the first session already holding the story, doing the work instead of data entry.
From booking to chart in four steps.
Intake packet is assigned and sent automatically.
Forms, insurance card, and consents — all on their phone.
Each consent signed with a timestamped audit trail.
Responses populate the record; GFE acknowledged. Ready.
Every signature is defensible.
Consents are tracked per type, e-signatures carry timestamps and device identifiers, and every action lands in an immutable audit log. If a client withdraws consent, the workflow is clean and recorded. Compliance isn’t a checkbox here — it’s the foundation.
See our securityConnected to everything else.
Intake answers don’t sit in a PDF. Demographics flow to the chart, insurance details power eligibility checks, and the clinical history is there for your AI documentation from session one.
Your evenings belong to you. Not your notes.
Join the therapists who stopped staying late for documentation and started focusing on what matters — their clients.
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