Skip to content
HIPAA-Compliant Telehealth

Face to face. From anywhere.

Secure video therapy that feeds directly into AI documentation. Your session ends and the notes are already done — transcribed, de-identified, and ready for approval. No Zoom. No separate billing. One platform for the entire visit.

HIPAA CompliantGDPR Compliant256-bit AES EncryptionSOC 2 CompliantHIPAA CompliantGDPR Compliant256-bit AES EncryptionSOC 2 Compliant
Recording
· 32:15
SC
Dr. Sarah Chen
🎙️
📹
💬
📴
The Problem

The Zoom-and-type workflow is broken.

Most therapists run video on one platform and document on another. Two logins, two compliance surfaces, and a gap between what happened and what gets written down. The video ends and the typing begins — often hours later, from memory.

Zoom doesn't know what a superbill is. Your EHR doesn't record sessions. You're stitching it all together manually, every time.

78% offer telehealth

Therapists providing remote sessions — but most use disconnected tools.

2-3x longer to document

Remote sessions take significantly longer to write up than in-person.

$360/yr for a separate add-on

Average cost of a standalone telehealth tool on top of your EHR.

How It Works

Schedule. Join. Record. Done.

Four steps from booking to approved clinical record. No app switching. No manual data entry.

Step 01

Schedule

Select Telehealth as session type. Secure join link auto-generated. Shows in your daily queue alongside in-person sessions.

One-click join link
Automated reminders
Step 02

Join

Browser-based. No downloads. Patient clicks link, lands in waiting room with connection check. You admit when ready.

Any device, any browser
Waiting room built in
Step 03

Record

Press record and focus on your patient. PHI stripped on-device before cloud processing. Consent tracked per session.

On-device PHI redaction
Patent-pending pipeline
Step 04

Done

Call ends — AI generates clinical notes, key insights, and red flags. Superbill auto-generates with telehealth modifiers.

Notes in 2-3 minutes
Telehealth CPT codes
Session Experience

Browser-based. HD video. Zero friction.

No app downloads, no plugins. Works on Chrome, Safari, Edge, and Firefox — desktop, tablet, or phone. HD video with adaptive bitrate for low-bandwidth connections. End-to-end encryption from the first frame.

Pre-session connection quality check
Waiting room prevents interruptions
Recording consent tracked per session
E2E encrypted — HIPAA compliant by default
Waiting RoomE2E Encrypted
ST
Camera
Ready
Microphone
Ready
Connection
Strong
Recording consent acknowledged
Waiting for therapist
Patient Experience

What Your Patient Sees

Telehealth adoption depends on the patient experience. If it's confusing, they won't show up. If it's seamless, it becomes their preferred way to attend.

Reminder with one-tap join

24 hours and 1 hour before the session, your patient gets a reminder with a direct join link. One tap on their phone. No account creation. No password.

24hr & 1hr before

Connection check in the waiting room

Camera, microphone, and internet speed are tested before the session starts. If something's wrong, the patient sees clear instructions — not a cryptic error.

Before session

Recording consent prompt

Before recording begins, the patient sees a clear, plain-language consent prompt. Their acknowledgment is tracked and stored in the compliance record.

Session start

Clean session end

Confirmation screen with next appointment (if scheduled) and a link to the patient portal for worksheets, assessments, or invoices.

Session end
In-Session Tools

More than a video call. A clinical workspace.

Share your screen to walk through worksheets, review assessment scores together, or present treatment plans — all connected to clinical data already in Mediyn. Assign worksheets or assessments while you're still face-to-face.

Screen share worksheets and assessment results
Review PHQ-9/GAD-7 trends together
Assign worksheets during the session
Present treatment plans and GFEs live
Screen Sharing
Patient can see this
CBT Thought Record
PHQ-9 Trend
Last 4 assessments
Trending down — improving
Worksheet assigned to patient
Available in portal now
Security Layers
One BAA
End-to-end encryption
On-device PHI redaction
Recording consent
Immutable audit trail
SOC 2 Type II
All layers active · HIPAA compliant
Compliance & Security

One BAA. Not four vendor agreements.

Zoom for video, EHR for notes, Stripe for billing, a portal for patients — that's four compliance surfaces and four BAAs. Mediyn consolidates everything under one agreement.

E2E encryption — AES-256 at rest, TLS 1.3 in transit
One BAA covers video, notes, billing, and portal
On-device PHI redaction — audio never reaches cloud
Per-session recording consent with audit trail
SOC 2 Type II certified infrastructure
Connected Workflow

One session touches every system.

A telehealth session feeds the same AI pipeline as in-person visits. Same scheduling engine. Same billing. Same patient portal. Whether your patient is across the desk or across the state — the workflow is identical.

Video is included in every plan. Not a $30/month add-on.

After session ends
Video session ends
Recording submitted
PHI redacted on-device
Audio never uploaded
AI generates notes
SOAP, insights, red flags
Superbill auto-created
POS 10 · -95 modifier
Patient portal updated
Worksheet + invoice ready

Therapy without walls. Documentation without effort.

Join the therapists who stopped paying for Zoom and started getting their notes done before the next patient.

7-day free trial. Cancel anytime. 30-day money-back guarantee.