Feels like texting. Safe as a medical record.
Check in between sessions, share a worksheet, or coordinate a schedule change — without giving out your personal number. Every message is encrypted, stored in the client record, and read by AI that suggests the next move and flags anything urgent.
Included on every plan · HIPAA-compliant · works on any phone
One thread per client. That’s it.
Every client gets a single secure thread that lives inside their chart — not a text on your personal cell, not a message lost in your email. They reach you through the same passwordless portal they already use to book and complete worksheets, so there’s nothing new to download and no password to reset. You stay reachable between sessions without ever handing out your number, and because the whole conversation sits inside the compliance boundary, nothing you say ends up somewhere it shouldn’t.
Everything lives in the chart.
Drop a worksheet, a resource PDF, or an updated form straight into the conversation. Attachments move through the same malware-scanned document pipeline as the rest of the record, so nothing unsafe reaches a client and nothing clinical leaks into a personal inbox. And because every message and file is written to the chart as it’s sent, the full history is one search away — at the next session, during review, or years later if you’re ever asked to produce the record.
It reads the message. Suggests the move.
Mediyn reads each incoming message and recognizes what the client actually needs — a different time, a check-in measure, a quick reassurance — then surfaces the matching action right beneath it. Reschedule the session, send a GAD-7, or fire an AI-drafted reply without leaving the thread or hunting through another screen. Every action is logged against the client, so the small follow-ups that used to slip between sessions get done in the moment instead of forgotten.
Timely. Never noisy.
Opening a conversation marks it read for both sides, so no one is left wondering whether a message landed. Clients get a push notification the moment you reply — but Mediyn honors the quiet hours they set, so a thoughtful response at the end of your day never arrives as a 2 a.m. buzz on theirs. Your unread count rides along on the dashboard and daily queue, so messages get answered inside the workday instead of quietly piling up.
When a message signals risk, you know first.
Mediyn flags messages that suggest a client is in crisis and surfaces safety actions immediately — send crisis resources, schedule an emergency session, or flag the thread as urgent. Messaging that supports clinical care, not just convenience.
See crisis & safety resourcesConnected to everything else.
Messages live in the same chart as everything else — so context from sessions, worksheets, and assessments is one tab away, never a separate inbox.
Your evenings belong to you. Not your notes.
Join the therapists who stopped staying late for documentation and started focusing on what matters — their clients.
7-day free trial · Full access · Cancel anytime