What people are saying about Mediyn.

“Three months in. The thing that surprised me most isn't the AI documentation — it's that I haven't logged into a payer portal since switching. Claims out, ERAs back, ledger updates. Genuinely the smoothest software transition in 15 years of practice.”

— Dr. Lena Park · LCSW · Private Practice, Brooklyn

“Posting because I've been in therapy on and off for years and this is the first time a therapist actually remembers what we talked about three sessions ago. I don't know what platform she's using but apparently it handles the notes so she doesn't have to. Whatever it is, working for me.”

— Marcus Reeves · Patient · Anxiety & sleep

“6 therapists onboarded over a weekend. Credentialing was the part I was dreading and ended up being the easiest. We were submitting claims by Monday morning. Still don't quite believe it.”

— Dr. Aaliyah Chen · Group Practice Owner · 6 therapists, Austin

“the notes are weirdly good. like 90% of what i'd have written, in the right tone. only thing i want is the ability to set a default style per modality. otherwise out of the office by 5 most days now, still adjusting to having a life.”

— Sam Tucker · LMFT · Solo, Portland

“Got a worksheet in my inbox the same night, referencing the specific thing we'd discussed. Four years of therapy and that had never happened.”

— J. Rivera · Patient · CBT for OCD

“Admin overhead down ~30% in Q1. The unsung feature is the director dashboard — I can see exactly who's caught up on notes without having to chase anyone. The awkward 'did you finish your notes?' conversation is basically gone.”

— Dr. Ben Holloway · PsyD · Clinic Director, Denver

“Switched from another EHR last quarter. The on-device PHI redaction was the part our compliance officer cared most about and the audit went smoothly — I was a little skeptical that wasn't just marketing. Wish the mobile app handled file uploads more gracefully, that's been a small recurring annoyance.”

— Maya Stenberg · LCSW · Private Practice, Chicago

“my wife and i have been doing couples therapy for like 6 months. the homework actually getting done is a small miracle. the worksheets show up the same night and they reference whatever we'd argued about that session, not generic 'communicate better' stuff”

— Theo Iniguez · Patient · Couples therapy

“Eligibility checks running at booking changed our denial rate immediately. Last quarter we caught three policy lapses before the session — that's three claims we would have eaten. I'd like to see more depth in clinic-level reporting (per-payer breakdown especially) but I'm told it's coming.”

— Dr. Priya Raman · PhD · Group Practice, Seattle

“i tried four ai notetakers before this one. mediyn is the only one i trust to actually finish the note instead of giving me a starting draft. the difference between 'now you have to edit a lot' and 'now you have to read it' is huge.”

— Jordan Whitfield · LCSW · Solo, Atlanta

“Was honestly nervous when my therapist mentioned AI was involved. She showed me what actually leaves the device (almost nothing identifying — it's all processed on her phone before anything is sent) and that eased my mind. She's been more present since switching, not less. Opposite of what I expected.”

— Ana Sotelo · Patient · Postpartum support

“Two locations, one billing assistant. Mediyn took over about 60% of what she used to do. Instead of letting her go we moved her into patient relationship work and retention's up across both locations. Win I genuinely wasn't expecting from a software switch.”

— Dr. Kwame Osei · PsyD · Private Practice, Houston

“Migration from TherapyNotes was the easiest part — 200 patients moved over in an afternoon. Notes are great. Knocking a star off because the Google Calendar sync was wonky the first couple weeks and support took longer than I'd like to fix it. Working fine now.”

— Riley Hoffman · AMFT · Group Practice, Sacramento

“magic link login on the portal is the small thing that keeps surprising me. never resetting a password again. would love a clearer 'next appointment' card on the home screen but that's minor”

— Naveen Krishnan · Patient · Acceptance & commitment therapy

“Demoed for my partners on a Tuesday. We signed Friday. The note generation kept getting the same question — 'is that really what it generated?' Yes. We ran multiple sessions through it. Yes, really.”

— Dr. Yuna Watanabe · PsyD · Clinic Director, Boston

“Worksheets are what keep winning for me. Patients show up to the next session with their homework actually done, because it's specific to them and short enough to actually finish. Engagement is up across the board.”

— Carla Mendes · LMFT · Solo, Miami

“I review notes in roughly a third of the time it used to take me to write one. Tone, framing, modality — gets it right most of the time. Group session notes for couples are still a little hit-or-miss but they've been shipping fixes fast.”

— Dr. Hannah Reyes · LCSW · Private Practice, San Diego

“Took some getting used to my therapist talking to me the whole session instead of typing notes. Not a complaint exactly — just an adjustment. Once I did, it's been more like an actual conversation. Knocking a star because I wish the patient portal had a little more in it for what we pay, but it's worth it overall.”

— Devon Park · Patient · Trauma-focused CBT