The therapy AI that neversees your clients' data.
On-device PHI redaction. The cloud only receives de-identified transcripts. Most platforms don't work this way.
I've been feeling much better lately. My mother, Sarah Mitchell, noticed I've been sleeping through the night. We moved to 142 Oak Street last month and the new environment really helps. You can reach me at (555) 012-3456 if you need to reschedule.
I've been feeling much better lately. My mother, [REDACTED], noticed I've been sleeping through the night. We moved to [REDACTED] last month and the new environment really helps. You can reach me at [REDACTED] if you need to reschedule.
Most AI platforms upload raw session recordings to their servers.
Think about what's in a therapy session. Names. Diagnoses. Trauma disclosures. Relationship details. Addresses. Dates of birth. Most AI platforms send all of this to their cloud for processing. One misconfiguration, one breach, and it's exposed.
On-device redaction.
Not a server-side filter.
Record
Audio encrypted on your device before anything else happens.
Redact
Names, addresses, and identifiers stripped locally on-device.
Process
Clean, de-identified data processed by AI. Nothing else.
Raw audio never leaves your device.
Client reports significant improvement in sleep quality since medication adjustment last session. Describes reduced frequency of intrusive thoughts, particularly around work-related triggers.
Affect notably brighter — more engaged, sustained eye contact. PHQ-9 score decreased from 18 to 14, now in the moderate range. Client demonstrated strong recall of CBT techniques from previous session.
Current treatment plan is progressing well. Recommend continuing medication at current dose. Assign cognitive restructuring worksheet to build on the thought record work.
Stop spending your evenings catching up on notes.
On-device privacy doesn't mean less capability. Mediyn's AI generates complete clinical documentation the moment your session ends — so you can be fully present with clients and leave on time.
From session to payment — everything in one place.
Mediyn isn't just an AI note tool. It's the operating system for your practice — scheduling, documentation, assessments, billing, and a client portal, all built on the same privacy-first architecture.
Smart Scheduling
Availability, conflicts, and recurring sessions.
Client Portal
Magic-link login. No passwords.
Clinical Assessments
Auto-scoring with visual progress tracking.
HIPAA Telehealth
Browser-based video with built-in recording. Sessions feed directly into AI documentation.
Billing & Insurance Claims
Auto-submit 837P claims, post 835 ERAs to the ledger, run eligibility checks — plus invoices, superbills, and Stripe payments.
Mediyn vs. cloud-first AI platforms.
Most therapy AI tools take a different approach to privacy, and many require you to stitch together multiple tools. Mediyn is different by design.
Typically uploaded
Never
Server-side (if at all)
On-device, before transmission
Varies by plan
Every plan, no extra cost
Often limited or requires add-ons
Scheduling, billing, portal, assessments
Varies
AES-256 + HSM
Varies
Immutable, 7-year retention
Compliance built into the workflow, not bolted on after.
Beyond HIPAA, therapy practices face the No Surprises Act, state telehealth licensing requirements, and recording consent laws. Mediyn builds compliance into the workflow — not as a checklist you manage separately.
Privacy protections extend to your clients too.
When clients access their portal to view sessions, complete assessments, respond to worksheets, or message their therapist — every interaction is protected by the same privacy-first architecture.
Secure by default.
Private at every step.
Magic link sent
Client taps a secure link from their email — no password to steal or phish.
Device verified
Biometric authentication confirms identity on recognized, trusted devices.
Scoped access
Client sees only their records, masked to their clinician-set permission level.
Every action logged
Immutable audit trail records every view, submit, and message.
Zero passwords. Minimal PHI exposure. Full audit trail.
Common privacy questions.
What happens if my device is lost or stolen?
Raw audio files exist only on your device and are encrypted at rest. If a device is lost, the token-mapping data that links de-identified transcripts to client identifiers is inaccessible without your biometric or device passcode. You can also remotely revoke trusted devices from your account settings.
Can Mediyn staff access my clients' data?
PHI is role-scoped and masked server-side — not hidden with CSS. Re-authentication is required to unmask sensitive fields, and every unmasking event is logged in an immutable audit trail. Mediyn's access controls are designed so that support staff cannot access clinical content during normal operations.
What about telehealth sessions — does the same architecture apply?
Yes. When you conduct a video session through Mediyn's built-in telehealth, the audio is processed through the same on-device transcription and PHI redaction pipeline. Video streams are encrypted in transit and at rest, and are not recorded unless you explicitly enable recording.
Do you use client data to train your AI models?
No. Session recordings, transcripts, clinical notes, messages, and assessment responses are never used as training data — not for our models, and not for our third-party language model providers, who operate under zero-retention agreements.
What happens to my data if I cancel my subscription?
You have 90 days to retrieve your clinical data after account closure. After that, personal information is deleted. Clinical records are retained only as long as required by HIPAA and applicable state retention laws (typically 6-7 years).
Full platform. Privacy included on every plan.
Starter
Solo therapists getting started
Save $96/year
- AI session notes & insights
- AI clinical summaries (10 / month)
- Scheduling & calendar sync
- Online client booking
- Telehealth (30 sessions / month)
- Insurance claims, ERA & superbills
- Eligibility checks
- Client portal — intake & consents
- Worksheets & assessments (10 / month)
Professional
Growing solo practices
Save $192/year
Everything in Starter, plus:
- AI clinical summaries (25 / month)
- Secure client messaging
- Analytics dashboard
- Unlimited telehealth
- Unlimited worksheets & assessments
Plus
Run it solo, or scale to a clinic
+ $59 per additional therapist
Everything in Professional, plus:
- AI clinical summaries (50 / therapist)
- Priority support & onboarding
- EHR / FHIR integrations & API
- Custom branding
- Free eligibility checks
- Additional therapists — roles & permissions
7-day free trial · Full access · Cancel anytime
Your evenings belong to you. Not your notes.
Join the therapists who stopped staying late for documentation and started focusing on what matters — their clients.
7-day free trial · Full access · Cancel anytime